Most Vuoly eSIMs can be deleted and reinstalled, as long as it is on the same device. Installing on a different device is not possible. See: Can I transfer my eSIM to a new device?
How to reinstall
On your phone, open your eSIM confirmation email or log in to the mobile dashboard.
Tap Install on iPhone or Install on Android and follow the prompts.
If direct install is not available on your phone, use the QR code or the manual details instead. See: How to install your eSIM.
Good to know
Deleting the eSIM does not pause your plan. Once the plan has started, validity keeps counting.
Reinstalling does not reset your data allowance.
A small number of products do not support reinstalling. If the reinstall fails, contact support and we will get you sorted.
Still not working? Contact us in support chat with your ICCID (shown in your dashboard) and we will help.